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ITIL Classes in Washington, DC
Washington ITIL Training & Courses
- Expert Instructors
- Price Match Guarantee -
- Professional Courseware
with our hands-on, instructor-led training courses. Our
ITIL classes are task-based and focus on real-world scenarios and challenges students face in their day-to-day environments.
training is available on-site for groups in a private setting. We also offer
online classes for individuals. Each
seminar that we offer is instructor-led, so whether you need
online classes or classes on-site you will learn from an instructor. Our
seminars contain tutorials with hands-on exercises.
Identify the principles and concepts of IT Service Management based on ITIL.
Identify the best practices of implementing ITIL in an organization.
Define the terminology used in ITIL
Identify the concepts and definitions used in the Service Lifecycle.
Define Service Strategy concepts
Define Service Design concepts
Define Service Operations concepts
Define Service Transition concepts
Define Continual Service Improvement concepts
Define the roles, processes, and components within key areas of IT Service Management based on ITIL
Prepare the student to take the ITIL Foundation Certification exam
Just yourself in
- Live Instructor-led online
- Appropriate for individuals
- Attend class from home or office
- NOT e-Learning - live instructors teaching
Have a group in
for groups of 5 or more students
- Custom classes
based on your needs
REGISTER EARLY! - Here's Why...
ITIL Foundation 2011
This ITIL Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.
This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL. Students who have attended this course are suitably prepared to successfully take the associated ITIL Foundation certification test.1 Prometric exam voucher is included in the price of enrollment. Students will be responsible for scheduling their own exams at authorized Prometric testing centers.
Certified Staffing Solutions
out of 10
based on 26 ratings.
"The class was excellent. I'm used to in class instruction, but this format was comparable and convenient. Thank you!" - Scott M.
"This was the best online class I have ever been in!" - Jessica S.
"Simple, Excellent instruction; The instructor is very competent in delivering complex concepts in an extraordinarily simple manner. I would suggest this instructor anytime for this material." - Adolph T.
"Instructor demonstrated outstanding organization. Always ready with examples and explanations. Fabulous presentation! " - Cathy I.
"I really enjoyed this class. I given me the knowledge to update and/or revamp my AD work system envionment within my department.
Tom is an excellent instructor. He explained concepts clearly and expanded on the excersises which gave me a better understanding. My goal was to gain a better understanding of AD to better manage my system at work. This class and Tom gave me some great ideas and suggestions for doing that." - Gabe M.
Nearby Washington Cities:
Washington Washington Navy Yard Naval Anacost Annex Arlington Ft Myer Mount Rainier Alexandria Bethesda Brentwood Chevy Chase Takoma Park Hyattsville Bladensburg Silver Spring Falls Church Mc Lean Capitol Heights Glen Echo Oxon Hill Riverdale Cabin John Temple Hills Suitland Kensington Greenway College Park District Heights Garrett Park Dunn Loring West Mclean Southern Md Facility Andrews Air Force Bas Greenbelt Annandale Fort Washington Lanham Rockville Springfield Merrifield Potomac Beltsville Vienna Fairfax Upper Marlboro Mount Vernon Clinton Glenn Dale Bowie Suburb Maryland Fac Burtonsville Newington Fort Belvoir Burke Oakton Laurel Great Falls Cheltenham Spencerville Accokeek Reston Derwood Ashton Lorton Sandy Spring Olney Fulton Washington Grove Gaithersburg Fairfax Station Bryans Road Highland Herndon Brookeville Brinklow Occoquan Chantilly Waldorf Brandywine Savage Sterling Annapolis Junction Clifton Crofton Montgomery Village Lothian Columbia Fort George G Meade Woodbridge Gambrills Jessup Odenton Germantown Severn Boyds Poolesville Hanover Harmans
Washington, D.C., formally the District of Columbia and commonly referred to as Washington, "the District", or simply D.C., is the capital of the United States. On July 16, 1790, the Residence Act approved the creation of a capital district located along the Potomac River on the country's East Coast. As permitted by the U.S. Constitution, the District is under the exclusive jurisdiction of the United States Congress and is therefore not a part of any U.S. state.
The states of Maryland and Virginia each donated land to form the federal district, which included the preexisting settlements of Georgetown and Alexandria; however, Congress returned the Virginia portion in 1846. Named in honor of George Washington, the City of Washington was founded in 1791 to serve as the new national capital. Congress created a single municipal government for the whole District of Columbia after the American Civil War.