Remote Instructor-led Class Policies and Conditions

I understand:

  • Certstaffix Training classes are live, hands-on training with your instructor teaching from a remote location. If not familiar with this format see our Remote Instructor-led page.

 

  • Certstaffix Training is primarily a Business-to-Business training provider. In certain locations, we cannot accept enrollments from students who's tuition fees are being paid by themselves, not their employer. Read full details here

 

  • Payment: If paying by check - Payment is due 15 days from this registration request. To request alternative payment terms, you must call 888-330-6890. If you have submitted a late registration, less than 15 days before your class start date, we require immediate payment. If we have not received your payment by the due date, we may reschedule/cancel your enrollment. We will inform you prior to making any changes to your registration.

 

  • I can cancel or reschedule my registration without penalty or charge provided I give Certstaffix Training notice of 14 days or more before the first day of my class.

 

  • If I request to cancel or reschedule my registration 14 days or less before the first day of my class, I will be charged 100% the course fee and am not entitled to a refund. I have one (1) opportunity to use Certstaffix Training Make-Up policy to have those funds applied to a later class date. If attending in a classroom: an additional seat fee of $100 per day will be charged to attend my rescheduled session.

 

  • If I no show to my class, I will be charged 100% the course fee and am not entitled to a refund. I have one (1) opportunity to use Certstaffix Training Make-Up policy to have those funds applied to a later class date. If attending in a classroom: an additional seat fee of $100 per day will be charged to attend my makeup session.

 

  • I cannot change my class location 14 days or less before the first day of class because Certstaffix Training has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.

 

  • Should Certstaffix Training need to cancel my class due to insufficient enrollment, or postpone it due to events beyond their control, Certstaffix Training will notify registered students as soon as possible. In such cases, the student may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.

 

  • Travel arrangements and costs are the sole responsibility of the student. Certstaffix Training suggests obtaining refundable reservations. Certstaffix Training classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certstaffix Training will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.