ITIL Training

ITIL Certification Training Classes


Instructor-led Courses:


Live Online: From Your Location or Ours
Group Onsite: At Your Organization



Self-Paced Courses:



Format: Online eLearning: On Your Schedule



  Course Title  Length
eLearning Bundle - ITIL2 course(s)
Bundle Details ➥


ITIL Training  ITIL Certification Course Descriptions

Instructor-led Courses:

Live Online: From Your Location or Ours

OR

Group Onsite: At Your Organization

Find Training:

› Target Audience: Our instructor-led courses are primarily for employees of organizations. There are some states where we allow self-paying individuals to attend. Find out more. ‹

Length: 1 day(s)      Public Class Price: $785/person (USD)      Group Onsite Price: Request Quote
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.

in this course, you will identify and describe the components of the ITIL 4 IT service management approach.  You will:
  • Define ITIL and its key concepts.
  • Identify the components of the ITIL framework.
  • Analyze the ITIL practices and guiding principles.
  • Identify the components and functions of the ITIL SVS

PREREQUISITES: 
To ensure your success in this course, some level of work experience in IT service support or IT service delivery is highly recommended. You may wish to take any one or more courses from the Logical Operations “IT Systems and Support” curriculum library to supplement your professional experience in this area.

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Length: 3 day(s)      Public Class Price: $2235/person (USD)      Group Onsite Price: Request Quote
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. 

This course covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices. 

Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact testing provider to take a certification exam.

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Self-Paced Courses:

Prefer a self-paced learning solution to fit your own schedule? Certstaffix® Training offers eLearning courses bundled together:

  • Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
  • Lecture utilizing video and recorded screen shots
  • Desktop Software Courses: We provide lab environment with the software you are learning, no need to have the software on your computer
  • 6 month subscription length
Length: 2 Course(s)      Price: $615/person (USD)      Access Length: 6 Months
This eLearning Bundle includes these 2 courses: ITIL Service Management and ITIL 4 Foundation.
View Course Details ➥

In Our Hands-on ITIL Certification Courses, Learn About:
Change Management Processes Continual Service Improvement Major Service Operation Processe Service Design Processes Service Design Roles Service Level Management Service Management as a Practice Service Operation Lifecycle Stage Service Operation Processes Service Strategy Processes Service Transition Processes Understanding Service Design Understanding Service Strategy and more...

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Instructor-led Corporate ITIL Certification Classes Near Me:

ITIL Certification Instructors

Learn ITIL Certification from a live instructor so you can ask questions & interact with peers.

Complete Lab Environment

Access to all software required is provided in a lab environment during public classes.

Hands-on Learning

Learn ITIL Certification hands on live online - you learn by actually doing.

Multiple Attendance Options

Live Online From Your Location or Our Computer Labs
Onsite at Your Organization

Our Public Classes Are Taught Live Online: Either at Our Locations or Your Home/Office

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Class Start Date End Date Location Price Class Format

Onsite ITIL Certification Training for Groups

Have a group of several students needing ITIL Certification training on the same topics? Then onsite ITIL Certification training is a perfect option for you. We'll come onsite to your office so you don't have to travel. You'll be able to fully customize a ITIL Certification course with topics to fit your needs. Lastly, you'll save per employee versus our public classes.

How Onsite ITIL Certification Training Works

  • An expert Instructor will come to your office and personally train the students
  • Course can be fully customized to your training needs
  • Each student receives a Course Manual with Practice Files (Materials provided before the class date)
  • If a course has a hands‐on lab, we provide access to the configured course software and files.
    (Requires a high‐speed internet connection and certain open ports on your firewall. You can perform a Connection Assessment Test here)
  • Course is scheduled based on dates you provide (Subject to instructor availability)
  • We usually require about 4 weeks lead time to arrange a training session
  • Training is completed in a convenient session(s) of your choosing
  • Two 15 minute breaks and one hour long break for lunch daily

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ITIL Training ITIL Certification Course Reviews by Certstaffix® Training

Researching ITIL Certification training options? Need ITIL Certification reviews to find a quality training provider?


Certstaffix® Training provides instructor-led ITIL Certification classes in public and onsite private courses. Both the price of ITIL Certification courses and the quality of a training provider are important aspects to be considered when choosing to purchase ITIL Certification training.


Certstaffix® Training collects detailed ITIL Certification class reviews via a formal post-class evaluation in all our training sessions. Below are a sample of abbreviated reviews from real students from our past ITIL Certification courses. If you would like more reviews or ones with even further detail, please contact us and we would be happy to show you the high quality of our training services.


ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers by aligning IT resources with business needs. ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to your business plan. Certstaffix® Training offers ITIL training. All classes are delivered by one of our expert trainers. Whether you're new to ITIL or an advanced user, our training will cover all you need to know.

From hands-on, instructor-led live online ITIL Certification training for individual employees to private online or on-site group training, we provide the best option for your company. Our online ITIL Certification classes are task-based and focus on real-world scenarios and challenges students face in their day to day environments. The online ITIL Certification Training that we offer is a great way to quickly build upon the necessary skills within the privacy of your own home or office. If you are looking for local ITIL Certification courses, you can check one of our many computer labs around the United States. Each ITIL course we offer provides the training a person will need to understand and use the program.

ITIL Foundation v4: ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps.

Available ITIL Certification Training Courses:

Course Title# Day(s)Public Class Price (U.S. Dollars)Group Onsite Class Price
Course Desciption
ITIL v4 Awareness1$785 (USD) per studentRequest a Quote
View Course Details ➥
ITIL v4 Foundation3$2235 (USD) per studentRequest a Quote
View Course Details ➥


Certstaffix® Class Reviews

Student Average:
4.98 out of 5 from 2 students

5.00 out of 5

Joe is very knowledgeable instructor with friendly personalty. He bring his vast IT experience in the class to provide example in each area. I really enjoy the class very much and many thanks for Joe.

- attended our ITIL Foundations class

4.96 out of 5

- attended our ITIL v4 Foundations class


Please contact us if we do not yet have any reviews, you would like more reviews or you wish to submit a review.


View all ITIL Certification training reviews





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page last updated by Jonathan O'Brien