ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers by aligning IT resources with business needs. ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to your business plan. We offer world-class ITIL training. All classes are delivered by one of our Certified Trainers. Whether you're new to ITIL or an advanced user, our training will cover all you need to know to become an ITIL power user.
From hands-on, instructor-led live online ITIL Certification training for individual employees to private online or on-site group training, we provide the best option for your company. Our online ITIL Certification classes are task-based and focus on real-world scenarios and challenges students face in their day to day environments. The online ITIL Certification Training that we offer is a great way to quickly build upon the necessary skills within the privacy of your own home or office. If you are looking for local ITIL Certification courses, you can check one of our many computer labs around the United States. Each ITIL course we offer provides the training a person will need to understand and use the program. The online ITIL classes give an advantage in many fields of employment in today’s advanced technological age.
The ITIL Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.
Change Management Processes •
Continual Service Improvement •
Major Service Operation Processe •
Service Design Processes •
Service Design Roles •
Service Level Management •
Service Management as a Practice •
Service Operation Lifecycle Stage •
Service Operation Processes •
Service Strategy Processes •
Service Transition Processes •
Understanding Service Design •
Understanding Service Strategy •
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➥ Our classes are for employees of organizations primarily. Enrollment into our classes may require your tuition be paid by your employer only, depending on your location - Learn More ➥
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We often get asked about discounts for multiple students or non-profit/government rates. Please contact us to see if we can offer you any discounted pricing based on your specific situation.
Certstaffix® Training is a corporate focused training company. While we may allow individuals to attend our classes, depending on their location, we do not offer any type of financing or payment plans. Payment terms are net 15 from registration request or prior to class start.
Have a group of several students needing the same training? Then onsite training is a perfect option for you. We'll come onsite to your office so you don't have to travel. You'll be able to fully customize courses & topics to your needs. Lastly, you'll save a large amount versus our individual courses.
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ITIL Certification Class:
You can attend our live online, instructor-led ITIL Certification classes for businesses from your home/work or a local computer lab.
Arrange a Group ITIL Certification Training:
For a group of several students needing ITIL Certification training, we can come onsite to your office and teach. Request a Free Quote
page last updated by Jonathan O'Brien
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