ITIL Training

ITIL Certification Training Classes


Instructor-led Courses:

Remote Online or Group Onsite

Live Online: From Your Location or Ours

Group Onsite: At Your Organization



Self-Paced Courses:

Learn On Your Own Schedule


Format: Online eLearning




  Course Title  Length
eLearning Bundle - ITIL2 course(s)
Bundle Details ➥


ITIL Training  ITIL Certification Course Descriptions

Instructor-led Courses:

Live Online: From Your Location or Ours

OR

Group Onsite: At Your Organization

Find Training:

› Target Audience: Our instructor-led courses are primarily for employees of organizations. There are some states where we allow self-paying individuals to attend. Find out more. ‹

Length: 1 day(s)      Public Class Price: $785/person (USD)      Group Onsite Price: Request Quote
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.

in this course, you will identify and describe the components of the ITIL 4 IT service management approach.  You will:
  • Define ITIL and its key concepts.
  • Identify the components of the ITIL framework.
  • Analyze the ITIL practices and guiding principles.
  • Identify the components and functions of the ITIL SVS

PREREQUISITES: 
To ensure your success in this course, some level of work experience in IT service support or IT service delivery is highly recommended. You may wish to take any one or more courses from the Logical Operations “IT Systems and Support” curriculum library to supplement your professional experience in this area.

View Course Details ➥
Length: 3 day(s)      Public Class Price: $2235/person (USD)      Group Onsite Price: Request Quote
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. 

This course covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices. 

Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact testing provider to take a certification exam.

View Course Details ➥

Self-Paced Courses:

Prefer a self-paced learning solution to fit your own schedule? Certstaffix® Training offers eLearning courses bundled together:

  • Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
  • Lecture utilizing video and recorded screen shots
  • Desktop Software Courses: We provide lab environment with the software you are learning, no need to have the software on your computer
  • 6 month subscription length
Length: 2 Course(s)      Price: $615/person (USD)      Access Length: 6 Months
This eLearning Bundle includes these 2 courses: ITIL Service Management and ITIL 4 Foundation.
View Course Details ➥

In Our Hands-on ITIL Certification Courses, Learn About:
Change Management Processes Continual Service Improvement Major Service Operation Processe Service Design Processes Service Design Roles Service Level Management Service Management as a Practice Service Operation Lifecycle Stage Service Operation Processes Service Strategy Processes Service Transition Processes Understanding Service Design Understanding Service Strategy and more...

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Instructor-led Corporate ITIL Certification Classes Near Me:

ITIL Certification Instructors

Learn ITIL Certification from a live instructor so you can ask questions & interact with peers.

Complete Lab Environment

Access to all software required is provided in a lab environment during public classes.

Hands-on Learning

Learn ITIL Certification hands on live online - you learn by actually doing.

Multiple Attendance Options

Live Online From Your Location or Our Computer Labs
Onsite at Your Organization

Our Public Classes Are Taught Live Online: Either at Our Locations or Your Home/Office

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Class Start Date End Date Location Price Class Format

Onsite ITIL Certification Training for Groups

Have a group of several students needing ITIL Certification training on the same topics? Then onsite ITIL Certification training is a perfect option for you. We'll come onsite to your office so you don't have to travel. You'll be able to fully customize a ITIL Certification course with topics to fit your needs. Lastly, you'll save per employee versus our public classes.

How Onsite ITIL Certification Training Works

  • An expert Instructor will come to your office and personally train the students
  • Course can be fully customized to your training needs
  • Each student receives a Course Manual with Practice Files (Materials provided before the class date)
  • If a course has a hands‐on lab, we provide access to the configured course software and files.
    (Requires a high‐speed internet connection and certain open ports on your firewall. You can perform a Connection Assessment Test here)
  • Course is scheduled based on dates you provide (Subject to instructor availability)
  • We usually require about 4 weeks lead time to arrange a training session
  • Training is completed in a convenient session(s) of your choosing
  • Two 15 minute breaks and one hour long break for lunch daily

Request a Free Quote

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ITIL Certification Class Reviews by Certstaffix® Training

Researching training options? Need reviews to find a quality training provider?


Certstaffix® Training provides instructor-led classes in public and onsite private courses. Both the and the quality of a training provider are important aspects to be considered when choosing to purchase training.


Certstaffix® Training collects detailed class reviews via a formal post-class evaluation in all our training sessions. Below are a sample of abbreviated reviews from real students from our past courses. If you would like more reviews or ones with even further detail, please contact us and we would be happy to show you the high quality of our training services.




Certstaffix® Class Reviews

Student Average:
5.00 out of 5 from 1 students

5.00 out of 5

Joe is very knowledgeable instructor with friendly personalty. He bring his vast IT experience in the class to provide example in each area. I really enjoy the class very much and many thanks for Joe.

- attended our ITIL Foundations class




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page last updated by Jonathan O'Brien