Outlook - Level 2 Course Outline | Certstaffix® Training

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Outlook - Level 2 Course


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Outlook - Level 2

by Certstaffix® Training

Microsoft Outlook Training

Length: 1 day(s)      Public Class Price: $335/person (USD)      Group Class Price: Request Quote      Course Category: Microsoft Outlook


Microsoft Outlook Training
Learn the advanced features of Microsoft Outlook and get more done quickly. Learn about: Enhancing Message Content, Email Security, Organizing Your Inbox, Managing Contacts, Managing Calendars, Outlook Option Customization, and Managing Email Automatically.

Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC)
Course Taught With: Outlook version 2016 (Microsoft Windows PC) Software and Courseware
Not Appropriate For: Macintosh versions of Outlook
Course Description: Print It | Download PDF | Email It

Certstaffix® Training public classes are instructor-led, live online training you attend from your location or our training labs. Our live online instructors teach you from a remote location while being able to interact with students as in a traditional classroom setting.

  • A real, live instructor teaching you from another location
  • Hands-on learning with the software/skills you are being taught
  • Interaction with all students in the class at other locations
  • Any needed software for class provided in online lab environment
  • Easy assistance from the instructor
  • Attend from your location or our training labs

 Register ➥   April 5, 2022     
 Register ➥   May 13, 2022     
 Register ➥   June 22, 2022     

Group Onsite Training
At Your Organization

OR

Private Online Training
Live Online Instruction

Have a group of several students needing the same training? Then onsite or private online group training is a perfect option for you. We'll either come onsite to your office or deliver a private live online class so you don't have to travel. You'll be able to fully customize a course to your needs. Lastly, you can save per student versus our public classes.


  • An expert Instructor will either come to your office or deliver a private live online class to your students
  • Course can be fully customized to your training needs
  • Course is scheduled based on dates you provide (Subject to instructor availability)

Microsoft Outlook Training Reviews by Certstaffix® Training

Certstaffix® Training collects detailed class reviews via a formal post-class evaluation in all our instructor-led courses. Below are a sample of abbreviated reviews from real students from our past classes. If you would like more reviews or ones with even further detail, please contact us and we would be happy to show you the high quality of our training services.


Certstaffix® Class Reviews

Student Average:
4.77 out of 5 from 33 students

4.60 out of 5

The class was very informative. Andrew Schwartz was a great instructor!

- attended our Outlook 2016 Level 1 class

4.22 out of 5

Maybe doing a survey prior to the class to see what the students needed help with the most.

- attended our Outlook - Level 2 class

5.00 out of 5

kim was very helpful here on site

- attended our Outlook 2016 Level 1 class

4.61 out of 5

Great course!

- attended our Outlook 2016 - Level 2 class

4.96 out of 5

Everything was perfect! Bill is an awesome instructor/trainer

- attended our Outlook - Level 2 class

4.53 out of 5

all was good... NICELY DONE!!

- attended our Outlook 2016 Level 1 class

4.69 out of 5

A very professional approach to Training Users to use Outlook as a vital business tool. I have been using it for 5 years, pretty much selftaught. Today opened my eyes to the many options I was totally aware of. Wonderful productivity tool for me.Instructor was obviously experienced and spent every valuable moment moving us forward. Loved the small class (3 students), although we did not interact. Felt like private instruction.Great job.

- attended our Outlook 2016 Level 1 class

4.82 out of 5

a Little Lengthy, but informativeThe instructor set the tone. Very professinal


- attended our Outlook 2016 Level 1 class

4.69 out of 5

- attended our Outlook 2016 Level 2 class

4.18 out of 5

- attended our Outlook 2016 Level 2 class


Microsoft Outlook Blog Posts

  Detailed Course Topics

Course Description: Print It | Download PDF | Email It

Related Certifications

MOS: Microsoft Outlook Associate Certification


Knowledge Pre-Requisites

Course Topics

Chapter 4: Enhance message content 119
Personalize default message formatting 120
Apply thematic elements to individual messages 127
Apply and change themes 127
Apply and change styles 129
Create and use automatic signatures 131
Incorporate images in messages 137
Change message settings and delivery options 139
Skills review 147
Practice tasks 148

Chapter 5: Manage email security 153
Block unwanted messages 154
Sidebar: Trace message origins 156
Manage messages in the Junk Email folder 158
Configure junk email settings in your Inbox 164
Configure junk email options 165
Increase email security 170
Apply security measures to incoming messages 170
Apply security measures to outgoing messages 176
Configure Outlook to use a digital ID 176
Digitally sign or encrypt messages 180
Sidebar: Restrict access by using rights management 184
Skills review 184
Practice tasks 185

Chapter 6: Organize your Inbox 187
Display and manage conversations 188
Arrange messages by specific attributes 194
Categorize items 198
Sidebar: Store information in Outlook notes 202
Organize messages in folders 206
Sidebar: Print messages 210
Skills review 211
Practice tasks 212

Chapter 8: Manage contact records 255
Create address books 256
Import and export contact records 260
Create contact groups 268
Quickly locate contact information 275
Personalize electronic business cards 279
Skills review 285
Practice tasks 286

Chapter 10: Manage your calendar 329
Define your available time 330
Configure time zones 332
Sidebar: Specify appointment time zones 335
Work with multiple calendars 336
Connect to other calendars 337
Manage the display of multiple calendars 342
Share calendar information 346
Share calendars with co-workers 347
Share calendar information outside of your organization 356
Print a calendar 359
Skills review 364
Practice tasks 365

Chapter 13: Customize Outlook options 437
Sidebar: About the Outlook Options dialog box 438
Configure general Office and Outlook options 440
Configure message options 443
Compose messages 444
Outlook panes 447
Message arrival 448
Conversation Clean Up 449
Replies and forwards 449
Save messages 451
Send messages 453
MailTips 454
Tracking 455
Message format 456
Other 456
Configure calendar options 457
Configure contact and task options 460
Group options 461
Contact options 461
Task options 463
Configure search and language options 463
Configure advanced options 467
Manage add-ins and security options 471
Manage add-ins 471
Configure Trust Center options 474
Skills review 476
Practice tasks 477

Chapter 14: Manage email automatically 479
Automatically reply to messages 480
Sidebar: Manage messages while you’re away 487
Create rules to process messages 488
Manage messages by using Quick Steps 496
Skills review 501
Practice tasks 502
Course Description: Print It | Download PDF | Email It

Microsoft Outlook Courses By City:

AL - Birmingham       GA - Columbus       NC - Raleigh       RI - Providence      
AL - Huntsville       GA - Savannah       NC - Winston-Salem       SC - Greenville      
AL - Mobile       HI - Honolulu       ND - Fargo       SC - Myrtle Beach      
AR - Bentonville       IA - Des Moines       NE - Lincoln       SC - North Charleston      
BC - Vancouver       IA - Iowa City       NE - Omaha       SD - Sioux Falls      
CA - Bakersfield       ID - Boise       NH - Bedford       SK - Regina      
CA - Fresno       IL - Chicago       NJ - Bridgewater       SK - Saskatoon      
CA - Los Angeles       IN - Fort Wayne       NM - Albuquerque       TN - Chattanooga      
CA - Modesto       IN - Indianapolis       NS - Halifax       TN - Knoxville      
CA - Oakland       KS - Topeka       NV - Henderson       TN - Memphis      
CA - Oxnard       KY - Lexington       NV - Reno       TN - Nashville      
CA - Rancho Cucamonga       KY - Louisville       NY - Albany       TX - Amarillo      
CA - Sacramento       LA - Baton Rouge       NY - Buffalo       TX - Austin      
CA - Salinas       LA - Lafayette       NY - New York City       TX - Beaumont      
CA - San Diego       LA - New Orleans       NY - Rochester       TX - Corpus Christi      
CA - San Jose       LA - Shreveport       NY - Syracuse       TX - Dallas      
CA - Santa Rosa       MA - Burlington       OH - Cincinnati       TX - El Paso      
CA - Stockton       MA - Springfield       OH - Columbus       TX - Fort Worth      
CO - Boulder       MA - Westborough       OH - Dayton       TX - Houston      
CO - Colorado Springs       MB - Winnipeg       OH - Highland Heights       TX - Killeen      
CO - Denver       MD - Largo       OH - Toledo       TX - Laredo      
CT - Cheshire       MD - Laurel       OK - Oklahoma City       TX - Longview      
CT - New Haven       ME - Portland       OK - Tulsa       TX - Lubbock      
CT - Stamford       MI - Ann Arbor       ON - Ottawa       TX - McAllen      
DE - Wilmington       MI - Grand Rapids       ON - Toronto       TX - Midland      
FL - Daytona Beach       MI - Lansing       OR - Beaverton       TX - San Antonio      
FL - Fort Lauderdale       MI - Livonia       OR - Bend       TX - Tyler      
FL - Fort Myers       MN - Minnetonka       OR - Eugene       TX - Waco      
FL - Gainesville       MO - Columbia       OR - Medford       UT - Ogden      
FL - Jacksonville       MO - Kansas City       PA - Allentown       UT - Salt Lake City      
FL - Lakeland       MO - St. Louis       PA - Erie       VA - Glen Allen      
FL - Miami       MS - Biloxi       PA - Harrisburg       VA - Roanoke      
FL - Naples       MS - Jackson       PA - Malvern       VA - Virginia Beach      
FL - Pensacola       MT - Billings       PA - Philadelphia       VT - Burlington      
FL - Sarasota       NB - Moncton       PA - Pittsburgh       WA - Seattle      
FL - Tallahassee       NB - Saint John       PA - Reading       WA - Spokane      
FL - Tampa       NC - Asheville       PA - Scranton-Wilkes Barre       WI - Green Bay      
FL - Winter Park       NC - Charlotte       PA - York       WI - Madison      
GA - Atlanta       NC - Greensboro       QC - Montreal       WI - Milwaukee      
GA - Augusta