Outlook - Level 2 Course

Microsoft Outlook Training Online & Onsite

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Microsoft Outlook TrainingOutlook - Level 2

by Certstaffix® Training

Length: 1 day(s)      Public Class Price: $335/person (USD)      Group Class Price: Request Quote      Course Category: Microsoft Outlook


Microsoft Outlook Training
Learn the advanced features of Microsoft Outlook and get more done quickly. Learn about: Enhancing Message Content, Email Security, Organizing Your Inbox, Managing Contacts, Managing Calendars, Outlook Option Customization, and Managing Email Automatically.

Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC)
Course Taught With: Outlook version 2016 (Microsoft Windows PC) Software and Courseware
Not Appropriate For: Macintosh versions of Outlook
Course Description: Print It | Download PDF | Email It

  Public Classes - Live Online at Your Location or OursHow It Works

Certstaffix® Training public classes are instructor-led, live online training you attend from your home or work or in one of our local computer labs. Our live online instructors teach you from a remote location while being able to interact with students as in a traditional classroom setting.

  • A real, live instructor teaching you from another location
  • Hands-on learning with the software/skills you are being taught
  • Interaction with all students in the class at other locations
  • Any needed software for class provided in online lab environment
  • Easy assistance from the instructor

Click a class date below to register & view location/attendance options.

  Group Classes for Organizations - Onsite or Online How It Works

Have a group of employees needing the same training? Onsite training at your office or group live online classes are great solutions.  

  • An expert Instructor will either come to your office or deliver a private live online class to your students
  • Course can be customized to your training needs
  • Course is scheduled based on dates you provide (Subject to instructor availability)
  • We usually require about 4 weeks lead time to arrange a training session

  Detailed Course Topics

Course Description: Print It | Download PDF | Email It

Related Certifications

MOS: Microsoft Office Outlook 2016 Certification


Knowledge Pre-Requisites


Course Topics

Chapter 4: Enhance message content 119
Personalize default message formatting 120
Apply thematic elements to individual messages 127
Apply and change themes 127
Apply and change styles 129
Create and use automatic signatures 131
Incorporate images in messages 137
Change message settings and delivery options 139
Skills review 147
Practice tasks 148

Chapter 5: Manage email security 153
Block unwanted messages 154
Sidebar: Trace message origins 156
Manage messages in the Junk Email folder 158
Configure junk email settings in your Inbox 164
Configure junk email options 165
Increase email security 170
Apply security measures to incoming messages 170
Apply security measures to outgoing messages 176
Configure Outlook to use a digital ID 176
Digitally sign or encrypt messages 180
Sidebar: Restrict access by using rights management 184
Skills review 184
Practice tasks 185

Chapter 6: Organize your Inbox 187
Display and manage conversations 188
Arrange messages by specific attributes 194
Categorize items 198
Sidebar: Store information in Outlook notes 202
Organize messages in folders 206
Sidebar: Print messages 210
Skills review 211
Practice tasks 212

Chapter 8: Manage contact records 255
Create address books 256
Import and export contact records 260
Create contact groups 268
Quickly locate contact information 275
Personalize electronic business cards 279
Skills review 285
Practice tasks 286

Chapter 10: Manage your calendar 329
Define your available time 330
Configure time zones 332
Sidebar: Specify appointment time zones 335
Work with multiple calendars 336
Connect to other calendars 337
Manage the display of multiple calendars 342
Share calendar information 346
Share calendars with co-workers 347
Share calendar information outside of your organization 356
Print a calendar 359
Skills review 364
Practice tasks 365

Chapter 13: Customize Outlook options 437
Sidebar: About the Outlook Options dialog box 438
Configure general Office and Outlook options 440
Configure message options 443
Compose messages 444
Outlook panes 447
Message arrival 448
Conversation Clean Up 449
Replies and forwards 449
Save messages 451
Send messages 453
MailTips 454
Tracking 455
Message format 456
Other 456
Configure calendar options 457
Configure contact and task options 460
Group options 461
Contact options 461
Task options 463
Configure search and language options 463
Configure advanced options 467
Manage add-ins and security options 471
Manage add-ins 471
Configure Trust Center options 474
Skills review 476
Practice tasks 477

Chapter 14: Manage email automatically 479
Automatically reply to messages 480
Sidebar: Manage messages while you’re away 487
Create rules to process messages 488
Manage messages by using Quick Steps 496
Skills review 501
Practice tasks 502
Course Description: Print It | Download PDF | Email It

Public Class Format

Certstaffix® Training public classes are instructor-led live online training you attend either from your home/work location or in one of our computer labs. Our live online instructors teach you from a remote location while being able to interact with you like in a traditional classroom.


Quality Instructors

Our instructors have many years of experience teaching adult learners in person and online.

Complete Lab Environment

Access to software required is provided in a lab environment during class.

Hands-on Learning

Most classes are not all lecture - you can learn by actually doing.


Small Classes

You get more attention from the instructor and classes flow more smoothly.

Post-Class Lab Access*

Access practice lab environment for 180 days after most classes*.


Low Cancellation Rate

Most classes run as scheduled.



*These courses do not have post-class lab environment access: Adobe, Salesforce, QuickBooks Online Edition, Google, HTML, WordPress, ITIL, Six Sigma, CompTIA, Project Management, SEO, Social Media.


Group Training

Have a group of employees needing the same training? Onsite training at your office or group live online classes are great solutions.

How Group Training Works





  • An expert Instructor will either come to your office or deliver a private live online class to your students
  • Course can be fully customized to your training needs
  • Each student receives a Course Manual with Practice Files (Materials provided before the class date)
  • If a course has a hands‐on lab, we provide access to the configured course software and files.
    (Requires a high‐speed internet connection and certain open ports on your firewall. You can perform a Connection Assessment Test here)
  • Course is scheduled based on dates you provide (Subject to instructor availability)
  • We usually require about 4 weeks lead time to arrange a training session
  • Training is completed in a convenient session(s) of your choosing
  • Two 15 minute breaks and one hour long break for lunch daily

Request a Free Quote

Outlook - Level 2 Class Reviews

Here are a sample of Microsoft Outlook class reviews from past students that have attended our Microsoft Outlook training courses.



Learn the advanced features of Microsoft Outlook and get more done quickly. Learn about: Enhancing Message Content, Email Security, Organizing Your Inbox, Managing Contacts, Managing Calendars, Outlook Option Customization, and Managing Email Automatically.

Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC)
Course Taught With: Outlook version 2016 (Microsoft Windows PC) Software and Courseware
Not Appropriate For: Macintosh versions of Outlook


Certstaffix® Class Reviews

Student Average:
4.77 out of 5 from 33 students

4.60 out of 5

The class was very informative. Andrew Schwartz was a great instructor!


- attended our Outlook 2016 Level 1 class

4.22 out of 5

Maybe doing a survey prior to the class to see what the students needed help with the most.


- attended our Outlook - Level 2 class

5.00 out of 5

kim was very helpful here on site


- attended our Outlook 2016 Level 1 class

4.61 out of 5

Great course!


- attended our Outlook 2016 - Level 2 class

4.96 out of 5

Everything was perfect! Bill is an awesome instructor/trainer


- attended our Outlook - Level 2 class

4.53 out of 5

all was good... NICELY DONE!!


- attended our Outlook 2016 Level 1 class

4.69 out of 5

A very professional approach to Training Users to use Outlook as a vital business tool. I have been using it for 5 years, pretty much selftaught. Today opened my eyes to the many options I was totally aware of. Wonderful productivity tool for me.Instructor was obviously experienced and spent every valuable moment moving us forward. Loved the small class (3 students), although we did not interact. Felt like private instruction.Great job.


- attended our Outlook 2016 Level 1 class

4.82 out of 5

a Little Lengthy, but informativeThe instructor set the tone. Very professinal


- attended our Outlook 2016 Level 1 class

4.13 out of 5


- attended our Outlook - Level 2 class

5.00 out of 5


- attended our Outlook - Level 2 class

5.00 out of 5


- attended our Outlook 2016/2019 - Level 1 class

4.91 out of 5


- attended our Outlook 2016/2019 - Level 1 class

4.87 out of 5


- attended our Outlook 2016 - Level 2 class

4.87 out of 5


- attended our Outlook 2016 - Level 2 class

4.43 out of 5


- attended our Outlook 2016 - Level 2 class

5.00 out of 5


- attended our Outlook 2013/2010 - Basic class

5.00 out of 5


- attended our Outlook - Level 2 class

4.61 out of 5


- attended our Outlook - Level 2 class

5.00 out of 5


- attended our Outlook - Level 2 class

4.94 out of 5


- attended our Outlook - Level 2 class

4.87 out of 5


- attended our Outlook - Level 2 class

5.00 out of 5


- attended our Outlook - Level 1 class

5.00 out of 5


- attended our Outlook - Level 1 class

4.96 out of 5


- attended our Outlook - Level 1 class

4.91 out of 5


- attended our Outlook - Level 1 class

4.78 out of 5


- attended our Outlook - Level 1 class

4.67 out of 5


- attended our Outlook - Level 1 class

4.69 out of 5


- attended our Outlook 2016 Level 2 class

4.18 out of 5


- attended our Outlook 2016 Level 2 class

5.00 out of 5


- attended our Outlook 2016 Level 2 class

4.88 out of 5


- attended our Outlook 2016 Level 2 class

4.18 out of 5


- attended our Outlook 2013/2010: Basic class

5.00 out of 5


- attended our Outlook 2016 Level 2 class



Please contact us if we do not yet have any reviews or you would like more.


View all Microsoft Outlook training reviews

Microsoft Outlook Courses By City:

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